Diamond Sands Resort - Mermaid Beach

2320 Gold Coast Highway, Mermaid Beach, Au, Mermaid Beach, Australia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Diamond Sands Resort - Mermaid Beach

 Paid Wi-Fi
 Free parking
 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Sports activities

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Meeting facilities

Business corner

 No Smoking

Non-smoking rooms

Overview

The tranquil 4-star Diamond Sands Resort is set in a beach area minutes away from Jupiters Casino, Pacific Fair Shoping Centre and Gold Coast Convention and Exhibition Centre.

Diamond Sands Resort is located just minutes away from the tropical golden beach. Just 1km from the center of Mermaid Beach known for Putt Putt Golf, Cod Hole and Slingshot Gold Coast.

The venue is a short walk to markets and shopping centers.

The hotel's perfect location offers to get to Coolangatta/Gold Coast airport in 15 minutes by car.

Rooms

All spacious rooms at Diamond Sands Resort are fitted with a patio, an in-room safe, a private balcony, cable TV and wireless internet. Some rooms feature views over Gold Coast. They come with a microwave, a washing machine and a dishwasher as well as bathrooms with a shower and a clothes hamper.

Eat & Drink

The garden restaurant provides fine meals.

Services

Guests can rent cars and bicycles to discover the nearby sites.

Relax

Leisure options include barbeque and a lagoon pool.

Internet

Wireless internet is available in the entire hotel for additional charge

Guest Parking

Free private parking is possible on site.

Number of rooms:   55.

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Facilities

General

  • Paid Wi-Fi
  • Indoor parking
  • Free parking
  • Free on-site parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Vending machines
  • No elevators

Sports & Fitness

  • Billiards/Pool tables

Services

  • Paid city shuttle
  • Car rental
  • Tours/Ticket assistance

Meeting facilities

  • Business corner
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • BBQ facilities
  • Garden area

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bath/Shower
  • Washing machine
  • Hair dryer

Kitchen facilities

  • Kitchen
  • Microwave
  • Refrigerator
  • Cooking hob
  • Dishwasher
  • Cookware/Kitchen utensils

Bedroom

  • Premium bedding

Media

  • Cable/Satellite television
  • Telephone

Policies

Check-In

  • from 14:00-23:00 hours

Check-Out

  • until 08:00-10:00 hours

Children and extra beds

  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay at the price of AUD 6 per person per night in a crib. 
  • Older children/adults may stay at the price of AUD 26 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
Show big map »

Hotel Address:

2320 Gold Coast Highway, Mermaid Beach, Au, Mermaid Beach, Australia

Get directions
City Center
  • Mermaid Beach
    400 m
Airports
Restaurants
  • Jungle Sushi (cuisine: Japanese)
    240 m
  • Mandarin Court (cuisine: Chinese)
    300 m
Hotel information
  • Check-In:
    from 14:00-23:00 hours
  • Check-Out:
    until 08:00-10:00 hours
  • Number of rooms:
    55

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Two-Bedroom Room
Check Prices
— Less information+ More information
Three-Bedroom Room
Check Prices
— Less information+ More information
Diamond Sands Resort Two-Bedroom ApartmentDiamond Sands Resort Two-Bedroom Apartment
Two-Bedroom Apartment
Bed type: 1 Queen and 2 Single beds
Size: 100m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

This apartment has a queen-size bed and 2 single beds.

Room facilities
    Diamond Sands Resort Three-Bedroom Apartment
    Three-Bedroom Apartment
    Bed type: Queen Size bed
    Size: 110m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This apartment has a queen-size bed and 4 single beds.

    Room facilities

      How to reach hotel

      hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
      Show big map »

      Hotel Address:

      2320 Gold Coast Highway, Mermaid Beach, Au, Mermaid Beach, Australia

      Get directions
      City Center
      • Mermaid Beach
        400 m
      Airports
      Restaurants
      • Jungle Sushi (cuisine: Japanese)
        240 m
      • Mandarin Court (cuisine: Chinese)
        300 m
      Hotel information
      • Check-In:
        from 14:00-23:00 hours
      • Check-Out:
        until 08:00-10:00 hours
      • Number of rooms:
        55

      Hotel Awards

      AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Australia

      Use Badge

      Diamond Sands Resort Location

      Legend
      • Current hotel
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      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

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      What's nearby

      Popular areas

      • City Center - 500 m

      Local Attractions

      • Kurrawa Beach - 2.6km
        Broadbeach, QueenslandAustralia
      • Cod Hole - 2.7km
        Lizard Island, QueenslandAustralia
      • Burleigh Heads Beach - 4.4km
        Burleigh Heads, QueenslandAustralia
      • The Oasis Shopping Centre - 2.6km
        Victoria Avenue, Broadbeach
      • The Village Markets - 3.5km
        Burleigh Heads State School, Burleigh Heads

      Near the hotelNear the hotel

      • Putt Putt Golf - 1.0km
        2492 Gold Coast Highway, Mermaid Beach

        Restaurants Nearby

        • Jungle Sushi - 240 m

          Address: 8/2375 Gold Coast Highway

          84% likes this, based on 21 reviews
          Cuisine: Japanese

        • Jimmy's Kitchen - 310 m

          Address: 2378 Gold Coast Highway
          Phone: 0755725622

          74% likes this, based on 31 reviews
          Cuisine: Chinese

        • Tokiya - 380 m

          Address: 2396 Gold Coast Hwy

          82% likes this, based on 11 reviews
          Cuisine: French, Japanese

        • Mandarin Court - 300 m

          Address: 2374 Gold Coast Hwy
          Phone: (07) 5572 3333

          50% likes this, based on 66 reviews
          Cuisine: Chinese

        • Baan Pong Thai - 300 m

          Address: 2376 Gold Coast Highway
          Phone: (07) 5572 3441

          80% likes this, based on 7 reviews
          Cuisine: Thai, Asian

        Hotel information
        • Check-In:
          from 14:00-23:00 hours
        • Check-Out:
          until 08:00-10:00 hours
        • Number of rooms:
          55

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Australia

        Use Badge

        Hotels nearby
        Cities nearby
        • Burleigh Heads hotels - 5km
        • Miami hotels - 3km
        • Broadbeach hotels - 2km
        • Gold Coast hotels - 5km
        • Main Beach hotels - 9km
        • Surfers Paradise hotels - 5km
        • Benowa hotels - 6km
        • Labrador hotels - 12km
        • Biggera Waters hotels - 13km
        • Palm Beach hotels - 9km

        Diamond Sands Resort Reviews

        Guest reviews are submitted by our customers after their stay at Diamond Sands Resort

        Individual guest reviews

        • Group of friends
          10.0

          The unit we stayed in was magnificent and very affordable. The staff were very courteous and we have a great view of the pool.

          i enjoyed everything about diamond sands resort. thank you for having us.

        • Couple
          4.6

          location.

          I wasn't impressed with the diamond sands resort. We arrived at 4pm and no one was at reception to greet us. We had to use the phone outside to call an after hours service and we had to obtain our room keys and information from a pincoded safe. There were numerous amounts of other bookings information and room keys in the safe not only ours. Also, we had an incident where I tried to walk around the glass table in the middle of the room, I was unable to move around it freely as it was too close to the lounge. I attempted to move it and as I did, the glass table top slid off and smashed. It was only held in place by four buffers (used to prevent furniture from scratching floors) and 2 of them weren't even attached to the table. I contacted reception, which transferred me to the after hours service. They said they understood and to just call the main reception after 9am the next day. When I did, the man at reception was rude and argued with me that in the 4 years the table had been there, there had been no other incidents and no one had ever moved it. Then told me I had to pay $120.00 just for the glass. I was not happy with this and didn't have that much money. I told him this and he said he would accept a hundred dollars. So I had to pay. Before we left we checked the room and information. The information envelope also stated we had to wash and put away all dishes or we would have $50.00 deducted from our credit card. I do not believe this is acceptable as it appears that they do not have their cleaners re-wash dishes after customers have stayed. Which is unhygenic and unsanitary. When I went to check out, the man at reception did not greet me, only asked if he could help me in a short and cold voice, then told me I owed the $100. I paid by credit card. He said thanks and handed me a receipt. This man did no further communicating and was generally unwelcoming.

        • Group of friends
          10.0

          I liked everything about the Resort expecially the gounds and the Pool and Spa Area. The rooms were spacious and beautifully decorated.Would consider staying at this Resort when I come down to the Coast. Thanking you.Cheryle Tucker

        • Family with children
          5.4

          the rooms are in need of major renos we stayed in 91 there was patchings on the, walls rust in bathrooms,showers,kitchen areas. the windows are are filthy. the shower and the back sliding doors both fell off there tracks.

        • Family with children
          7.0

          The location of our townhouse was great. We had the BBQ area and pool right outside. The interior design was also lovely.

          $350 is probably a little much for one night for a family.

        • Group of friends
          9.4

          The pool area & the atmosphere. I felt very relaxed there.

        • Group of friends
          6.2

          The pool and the the unit faced the pool area.

          Our apartment had the bottom part of the wall starting to rot.

        • Couple
          8.8

          handy to the beach, shopping etc. easy to keep an eye on the kids. awesome pool and surrounding gardens.

        • Family with children
          10.0

          on the internet

          when people parked in our space and there was no face to face contact to get this sorted out

        • Older travelers
          9.2

          Ease of access, good facilities with large rooms and en suite to both bedrooms. Good security to apartments.

          Nothing given the pricing of the facility.

        • Family with children
          7.4

          Nothing out of the ordinary. Comfortable suited or needs very well

        • Family with children
          10.0

          spacious accomodatiion and pool spa facility excellentt

        • Family with children
          10.0

          It was very clean & comfortable! As a hardworking mum of three grown up children, it was really nice and relaxing! Beautiful clean beds & towels! Nice clean bathrooms! Really a treat for me and my family! Everything we needed as far as kitchen and utensils etc! Lovely ! Would highly recommend there, staff very pleasant!

        • Couple
          4.6

          I like that it was cheap, but you defintaley get the idea of cheap when you stay there.

          I found the manager of the hotel quite rude and lazy. They definatley were not friendly when arriving and leaving. I found the bathrooms looked like they have not been cleaned. Including the floor of the hotel as well.

        • Older travelers
          8.2

          Diamont Sands Resort is recomendable. Appartment 16 is perfect. Dislike. Where I accept all conditions set out by Diamond Sands, why are we not provided with a list of items missing, broken or damaged in apparment before entering? When do I receive notification that my credit card details are not in Diamond Sands acceptability any more? Regards Corrin Nouws

        How to reach hotel

        hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
        Show big map »

        Hotel Address:

        2320 Gold Coast Highway, Mermaid Beach, Au, Mermaid Beach, Australia

        Get directions
        City Center
        • Mermaid Beach
          400 m
        Airports
        Restaurants
        • Jungle Sushi (cuisine: Japanese)
          240 m
        • Mandarin Court (cuisine: Chinese)
          300 m
        Hotel information
        • Check-In:
          from 14:00-23:00 hours
        • Check-Out:
          until 08:00-10:00 hours
        • Number of rooms:
          55

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Australia

        Use Badge